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MALL> Help Center> Content

Account Settings

2016-11-19 14:04

I. How to register?


To register click on ‘register’ at the top left part of Kilimall


Alternatively, you can select an item you wish to buy and when you check out, you will receive a pop up for login or registration.


When registering ensure you use an active mobile number and a valid email address.


To receive all our upcoming campaigns, offers and newsletters, check the request box and accept our terms and conditions when registering.



II. Reset your password


If you have forgotten your password, click on log in and then click on forgot password


The system will request you to input your email address and a link will be sent that you will use to reset the password.


This is why it’s important to use the correct information when registering.


If it happens that you can no longer access the email address used, you should call customer care or have an online chat with us and after we clarify that you are the owner of the account, we will reset the password for you.



III. Change account setting


To change account settings:


1.       Go to Your Account and select Settings.


2.        Click Edit next to the account information you'd like to update.


3.        Follow the on-screen instructions and click Save Changes.

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