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MALL> Shipping & Delivery> Content

What if I was waiting more than 30 days for my order shipped from overseas?

2017-06-19 13:42

Dear Customer,


Here is a good news! 

You could receive 10% of your order amount as Cash Rewards if you ware waiting more than 30 days for your order shipped from overseas after you paid your order.


Why we announced this policy is because we as Kilimall always keep our customer first and offering a good shopping experience on our platform. We can deliver orders shipped from overseas less than 30 days.

This policy will be applied for all orders placed from the beginning of Jun 2017, and will be executed every end of months. Some special categories are excluded eg. wedding dresses because they need customisation.

Kilimall cash rewards is a platform based cash that can only be used for shopping on Kilimall platform and will be deducted during checking out your order when you shopping on our app. >>Download Kilimall App<<

Goods marked "shipped from overseas" are stored at international sellers' oversea warehouses located all over the world. So if these goods ware ordered by customer, they will be dispatched from oversea warehouses and shipped across border by air or by ship. This means shipping might take much longer, usually 15~ 30 days. So please be patient for these orders.


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