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MALL> Account Settings

Unable to find your order details in your Kilimall Account?

2019-01-09 09:30

What to do if you are unable to find your order details in your Kilimall Account
                                                   
                                                                Login via our App

While logging into your account, make sure you use the original signup mechanism you used for registration, which might either be an email address, a phone number or a Facebook account.

If the original signup mechanisms isn't used, then our system might create a new account using the new details you used, meaning you will not be able to access your original account and view your order details.        

                           Step 1: Log onto our app & go to your "Account"                                                           Step 2: Click on Login

                            >>>>>>>>>>>>>>>>>>>>>>>>>>


Step 3: Login using the original mechanisms you used for registering ( Email, Phone No. or Facebook)

        


                                        Login via our website

Step 1: Log onto our website: www.kilimall.co.ke, and click on "Your Account" to log into your Kilimall account.



Step 2: Login using the original mechanisms you used for registering ( Email, Phone No. or Facebook)




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