Kilimall is an African e-commerce company that is
currently operating in Kenya Uganda and Nigeria with a projected plans of
extending its services to other parts of Africa. Their head office is
located in the capital city of Kenya - Nairobi. It was founded in 2014 in kenya
by Yang Tao, a known ecommerce entrepreneur.
Kilimall operates three
e-commerce models, through online shopping platform, namely; FBK
(Fulfilled By Kilimall) where local and global sellers are given an opportunity
to store their products in Kilimall warehouses; D.S (Drop Shipping) where local merchants store
their products at their own premises while selling on the platform and G.S
(Global Shipping) where merchants sell their products directly from overseas.
The platform retails a wide
range of products to cover home appliances, ranging from smart phones and
accessories, electronic products such as computers, tablets and TVs as well as
baby stuff, beauty and fashion products, among others. It operates a
business model that covers customers both in urban and rural areas across the
Besides its own established
logistic department, Kilimall has cooperated with other leading logistic
companies in Africa such as G4s courier (a global logistic service provider)
Aramex, Wells Fargo among others to smoothen and shorten the time the customers
wait for their goods. The payment services has also
been improved significantly with employment of latest technology to ensure a
secure, efficient and seamless online payment. Currently, the system provides
unlimited mode of payment with the cooperation from well-established and
eminent networks of banks such as Equity bank, KCB bank, Ecobank, Citibank,
Creditbank among others. With advancement of Mpesa services, customers
can do transaction anywhere at any time at their own convenience.
The main mission of the
company is to improve lives of African people by providing better quality
products at affordable prices. Kilimall's entry to African e-commerce has expanded
shopping options for the customers by introducing more products both local and
global on the platform. Kilimall has a vast vision of expanding to the horn of
Africa in the near future. This platform provides market for products
especially high technology products like electronics. It has been boosted by
cooperation with some tech giants like Tecno, Samsung, Infinix and most
recently Huawei, among others, to ensure safe, better quality and affordable
products are available to their customers.
Ecommerce has already been
adopted in developed countries and has proven to be one of the most successful
business strategies that effectively and efficiently meet customers’ needs.
Kilimall penetrating into Africa will extend the same benefits to the entire
African continent despite some few existing short-term challenges such as
infrastructure limitations and logistics challenges. However, some African
countries, such as Kenya, have some of the best internet infrastructure in
Africa. E-commerce companies, like Kilimall, have been keen to take advantage
of this infrastructure by setting up in Kenya and using it as a launching pad
to other African nations.
In line with their mission, Kilimall provides
effective and efficient methods of shopping online with a wide selection of
local and global products. Consumers and manufacturers have mutually benefited
from this business model that has led to rapid expansion into the existing
markets. In addition to availing products to the customers, the company has
also played a major role in employment of African people especially the youth
both directly and indirectly. The initiative of starting micro- programs such
as an affiliate program has helped young entrepreneurs to ignite their dreams
of starting their businesses. Kilimall provides training sessions and product
facilities to the brilliant enthusiastic young people to empower them with both
skills and neccesary materials that mentor them to great future in order to
meet their dreams.
The main warehouse is located
in Nairobi and serves as the main
administration center of all other offices across the nation including, but not
limited to, Mombasa, Nakuru, and Kisumu. This warehouse is
strategically positioned to cover the entire nation's population with a
sizeable number of merchants
that stands currently at 2000 and continues to grow.
"pay" in Swahili.
LipaPay is an online payment
gateway which focuses on payment collections and remittance. It was
founded in 2014 by Yang Tao and Kilimall’s Chief Operating
Officer Robin Xie.
LipaPay provides payment
collection methods from mobile wallets to payment gateway and invoice payment
and many more. LipaPay's partners are Interswitch, Guaranty Trust
Bank, United Bank for
Africa, Diamond Bank, Equity Bank
Kenya Limited, M-Pesa, Stanbic Bank, Bharti Airtel, Credit Bank, KCB Bank Kenya
LipaPay currently supports
merchants in E-commerce (such as Kilimall],
Gearbest), Entertainment company (such as Soccerbook) and so on. Together with
Kilimall, LipaPay operates in Uganda, Kenya, and Nigeria.
Many customers often write the wrong name of Kilimall, causing them to enter the wrong websites, such as killimall and killmall, so now tell us about the history of Kilimall. Kilimall was established in
Kenya in 2014 deriving its name from Mount. Kilimanjaro, the highest mountain in
Africa. The name came by as an inspiration of becoming a dominant player in
Africa’s e-commerce. Currently, Kilimall operates in three countries in Africa;
Kenya, Uganda and Nigeria.
It has played an important
role in the kenya's economy. For instance, In May 2017, the company took part
in the "Buy Kenya Build Kenya" campaign
initiative by the Kenyan government, with the aim of promoting local
manufactures across the country. In this initiative, Kilimall positively took
the opportunity to market fashion products and other high-quality brands from
In November 2016, Gionee
launched a new stylish smartphone in the Kenyan market ahead of Black Friday
(shopping) festival. The Gionee M6 Lite was launched in
Kenya in partnership with Kilimall.
In August 2017, Tecno Spark also launched
exclusively on Kilimall in Kenya.
In April 2018, Huawei Y7 Prime
(2018) Started Selling in Kenya as another Kilimall's exclusively available