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MALL> Shipping & Delivery

What if I was waiting more than 30 days for my order shipped from overseas?

2019-01-02 10:14

Goods marked "shipped from overseas" are stored at international sellers' oversea warehouses located all over the world. So if these goods ware ordered by customer, they will be dispatched from oversea warehouses and shipped across border by air or by ship. This means shipping might take much longer, usually 15~ 30 days. So please be patient for these orders. 

For delay dispatch, kindly apply for refund and cancel the order.Visit "My account" on the App, orders > click on the order number and apply for a refund. Learn more from here>>https://www.kilimall.co.ke/article-article-article_id-2136.html


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